You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don't know who to call for medical help.

When to call 999

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

Community Pharmacists

In addition to dispensing prescriptions the large network of community pharmacies across Co Durham and Darlington provide a wide range of services e.g. minor ailments, sexual health and smoking cessation services.

A number of pharmacies provide extended opening hours including opening in the evenings and at weekends, details of all pharmacies in County Durham and Darlington can be accessed viawww.durhamlpc.org.uk, click on the 'pharmacies' link on the left hand side of the home page. We recommend that you telephone a pharmacy to check they can provide the service you need before you set off.

If you have:

  • an urgent health problem which cannot wait until your GP Practice is open or
  • need health information. The best way to access treatment is by calling NHS 111

CALL NHS 111 FOR FREE - y ou will be asked a series of questions to determine the best place for you to be seen.

What is NHS 111?

It’s a new NHS free to call phone number which makes it easier for you to access local health services. If you need urgent healthcare or out of hours care you should call NHS 111 before you go to any other service. By calling NHS 111 you will be directed straightaway to the local service that can help you best. It is available 24 hours a day, 365 days a year.

What will happen when I call NHS 111?

You will be asked questions and assessed by a fully trained call adviser who will give advice and direct you straightaway to the local service that can help you best. Call advisers are supported by clinicians who are on hand to assess callers’ needs and ensure they receive the right service, first time, as quickly as possible.

During normal practice opening hours, the practice remains

your first point of contact for all routine requests.

Emergencies

In the case of life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pains

Still call 999 or go to the nearest A&E Department

For all other urgent healthcare needs please call NHS 111

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Contact Us

Horden Group Practice 
Seaview Health Centre 
Fourth Street 
Horden 
Co Durham 
SR8 4LD

 

Telephone:0191 586 4210

Fax:0191 586 9725

Out of Hours:0191 586 4210


Peterlee Surgery 
Peterlee Health Centre 
Bede Way
Peterlee
Co Durham 
SR8 1AD
 

 Telephone:0191 5870808

Fax:0191 5870700

Out of Hours:0191 5870808